Domain 510% of scored content
Productivity and Collaboration
Activities, email, and calendar tools, then working together in Chatter, on the Salesforce mobile app, and with packages from AppExchange.
2 topics
About 4 minutes of reading
- 5.1Activities, email, and calendarsActivities are the record of work done with customers: tasks to do, events on the calendar, logged calls, and emails. Templates and integrations with email and calendar apps keep that record complete without extra typing.2 min read
- 5.2Chatter, mobile, and AppExchangeChatter lets people collaborate on records and in groups. The Salesforce mobile app brings the same data to phones, shaped by compact layouts and mobile navigation. AppExchange adds ready-made apps, which should be checked and tested before they reach production.2 min read