Other in-scope services

Know the one-line purpose of the application integration, business application, customer enablement, developer tool, end-user computing, frontend, and IoT services in scope.

Application integration (messages, alerts, notifications)

• Amazon SNS: Publish/subscribe messaging: push one message to many subscribers (email, SMS, Lambda, SQS). Used for alerts and notifications.
• Amazon SQS: Fully managed message queues that decouple components; consumers poll and process messages at their own pace.
• Amazon EventBridge: Serverless event bus that routes events from AWS services, your apps, and SaaS partners to targets based on rules; also schedules tasks.
• AWS Step Functions: Visual workflows that coordinate multiple services and steps.

Business applications

• Amazon Connect: Cloud contact center (phone and chat customer service).
• Amazon SES: Send transactional and marketing email at scale.

Customer enablement

• AWS Support: Plans that provide technical and billing help (see Domain 4).

Developer tools

• AWS CodeBuild: Managed build service that compiles code, runs tests, and produces packages.
• AWS CodePipeline: Continuous delivery service that automates release pipelines (source, build, test, deploy).
• AWS X-Ray: Traces requests through distributed applications to find performance bottlenecks and errors.
• AWS CLI: Command line access to AWS.

End-user computing (show VMs and apps on user devices)

• Amazon WorkSpaces: Managed virtual desktops (Desktop as a Service).
• Amazon AppStream 2.0: Streams desktop applications to a browser. AWS renamed it Amazon WorkSpaces Applications in November 2025; the exam guide still uses the AppStream 2.0 name.
• Amazon WorkSpaces Secure Browser: A managed, isolated web browser for securely reaching internal websites and SaaS apps.

Frontend web and mobile

• AWS Amplify: Tools and hosting to build, deploy, and host full-stack web and mobile apps quickly.

Internet of Things

• AWS IoT Core: Securely connect and manage billions of IoT devices and route their messages to AWS services.